Posts categorized as "RAID and Server Array Data Recovery"

Dropped and water damaged iPhones

My wife's iPhone 6 (running iOS 10x) decided to brick itself today. It was running slowly and when she rebooted it's got stuck in a bootloop. She doesn't really care about the phone, but it's full of pictures and videos of our 3 month old baby and she would like to recover them. This problem and the others below can be sent to a specialist in phone recovery such as http://phone-recovery.pen.io/.

Dropped iphone and it is completely broken beyond repair (already taken it to the apple shop). None of the photos are backed up through iCloud so want to know if there is a way to recover the photos from the broken phone.

dropped iphoneDropped Iphone and it broken beyond repair, already tried to get it fixed at apple store. My photos are not backed up through iCloud so want to know if there is a way for you to recover the photos stored on the broken phone.

Help water damaged iPhone 5s Will not switch on at all Have taken to my local phone repair shop but they have said it's completely dead Is it worth you having a look? Can you do anything they can't? I don't car about the phone I just want to pictures back

I completely broke my iPhone 5s to a point beyond repair (water damage and a severe drop (front screen has come off)). I'm not looking to repair the phone but I am looking to get the data off of it , particularly the photos stored on the phone if possible? I was just wondering what the likelihood the photos are of being retrievable and if you are able/ know of who is able to complete the task.

Phone won't turn on stuck on apple sign. This will sound ridiculous and i feel like an absolute idiot but I went snorkeling with my phone in my pocket. This was while on my honey moon, so there are a fair few photos i would like to retrieve. Ive dried out the phone and removed the sim card. Now i know the phone is gone, too many of its circuits will be damaged beyond repair. However if the photos are retrievable that would be bloody amazing! Phone number above is for my phone i don't have a replacement yet.

iPhones not showing up

My iPhone was disabled after the screen cracked and would like to retrieve my photos before resetting phone to be able to use it. Could you please advise on cost so I can decide whether to just reset or not. It's not showing up

iPhone will not switch not and data is not saved to icloud. Can you retrieve from the phone?

I have a few old phones all with the same problem, they are completely dead. It's not showing up and I have tried all the tricks that's recommended, resets, new battery, new charger etc with no luck whatsoever. I have a lot of sentimental pictures and videos on these phones and was wondering if these would be able to be retrieved, and if so how much it would be.

I submerged my iPhone 5S in water. Dried it out (rice for one week). If I try to charge it, the apple logo comes on and off but that's all. Last back up onto macbook was about 2 months ago. Main thing I would want to recover is the photos taken since then.

Would like to retrieve photos and videos from a non charging phone. Would like quotation of cost pls.

I dropped my iPhone into water yesturday and it is now completely unresponsive and won't turn on at all, I have never backed anything up to iTunes or the cloud. After reading some interesting posts which told me what exactly had happened and what I can realistically expect back I'm primarily concerned about my photos as I have so many that I still want access to so I was wondering if there is any possibility you can retrieve the photos at all and put them onto a memory stick or something

My kid messed up with my iphone 5 password and it got locked. After many unsuccessful attempts it finally got disabled. I would like to retrieve all the videos and photos. Could you help? Is it possible?

My son broke the front glass in ipad 2 and hi was unable to type proper code and now the ipad is disabled . There is any chance to get back photos and videos from it. I know the code but there is no option to type it. ipad is disabled

My iPhone 6s switches on until Apple logo appears, then goes back off. Connected to laptop but doesn't seem to have made any difference. Prior to this, the phone would freeze quite frequently and temporarily erase all photos – then gradually come back.

iPhone 6S has been disabled. Need recovery of photos/videos please.

iPhone 6S is water damaged and will not switch on, tried to get it repaired but was unable to be fixed.

Latest data recovery questions

Hi there. In this post I'd like to thank the people at the Data Recovery Tips web site (http://data-recovery-tips.co.uk/) for letting me talk about various hard drive recovery enquiries they've received.

My daughter is in Australia and has just accidentally reformatted her external hard drive. She had it connected to TV to record something. She thought it was her boyfriend's connected. It said Not compatible and asked if she wanted to reformat so she said Yes. Is all lost? She is actually having a complete panic attack on the other side of the world because all of her travel photos are on it and she is in bits. Can you help?

busted hard drive

We have a failed drive on one of our laptops it holds important information, ive tried accessing it several ways to extract the information but nothing detects the drive at all could you please give me a price for recovery

Western Digital My Passport Ultra 1Gb 2 year old son knocked off it off table onto carpeted floor. Assumed it would be OK – plugged it into Linux on laptop – hd led light on and then started beeping – 3 beeps, 3 beeps and 9 beeps for a couple of minutes and stops, activity light stays on. lsusb command on Linux sees hard drive but it can't be mounted. HD has wedding photos on and large film archive I'd like to recover. Approx – 500Gb used.

My 500GB sold state WD external HD dosn't show up anymore on my Mac desktop. I would like to know how would it cost to repair.

When i plug the hard drive into my laptop it does not connect. I can hear the disc inside the device turning within the drive itself the device is the Seagate Expansion 2TB USB 3.0 Portable 2.5 inch External Hard Drive.

I plugged my external hard drive into a new laptop and accidentally deleted all files.

We appear to have a failed HDU from a users laptop and we require some email archive's recovering from it please if possible.

Samsung 128gb micro sdxc card seems completely dead. I've tried it in a few machines and it's not recognised by any of them.

The Harddrive is click when powered up8rpn. Not decteding and scratches on platter

I have a 2TB Expansion Portable hard drive from Seagate. Several months ago the port on the drive came loose, so I superglued it so that it was no longer loose. This was fine until a couple of weeks ago when it came loose again and so I superglued it again. Unfortunately I think I have superglued it incorrectly as I can no longer connect it to my laptop and neither my laptop nor the hard drive register that it has been plugged in. Please help me :(

Hard Drives Need Data Off

Dropped laptop and then it was being very slow. I then turned it off and when I switched it back on it came up with the following message: "repairing disk errors – might take over an hour to complete". It has been hours and nothing has changed.

The hard drive on my laptop is damaged (due to being closed with force) and comes up with an error message when you try to turn it on. All I want is to retrieve the pictures of my son, I don't need anything else. If you could help that would be great!

Buffalo HDHSQ

An external hard drive, a Buffalo HD-HSQ(V2) Drive Station Combo 4, is failing to mount and be read by computers. It makes clicking noises for 30 seconds when powered but other wise cannot be read.

Drive does not open when connected to computer, able to hear the drive spinning when powered up but unable to find the drive – seagate barracuda 2Tb. How much would it cost to repair/recover the data from this drive?

The external hard drive is a WD5000AAKB-00UKA0. It fell over on the table and the laptop now fails to recognise it. On startup the sieve rotates and tries to initiate but after a number of attempts it shuts down.

My computer (MacBook) doesn't recognise my external hard drive (Samsung). It does make a sound and the light is on but it doesn't appear on the desktop. It happens when I was copying some files from the drive to the computer and my computer froze and needed to restart Finder but then the drive didn't appear any longer.

When I plugged in the hard drive, it emits a periodic mechanical beep/grind. I unplugged the drive relatively quickly. It hasn't been dropped etc.

I have a verbatim external hard drive that is no longer being recognised on any lap top or pc. I was wondering if you could give me a quote for how much it would cost to retrieve the data.

I dropped the hard drive from about 1.5m in height and it hit a table on its way down. I plugged the hard drive in to check if it still worked and got a clicking noise for a few seconds then it went quiet but could not be found when opening windows explorer. However when I went to eject the disk safely it was recognised as a device there. I'm trying to get a quote for how much it would cost to recover the data from the drive.

How much does it cost to recover data from an external hard drive. It is a Seagate SATA drive, the power light comes on but the computer does not recognise it is connected. i have a toshiba canvio 4tb drive the pcb is faulty the model number is MD04ACA400 HDETR11GEA51 G3626A 3.5 inch could you source a new board for me

RAID 5 Data Recovery

lenovo raid serverI have a lenovo ix4-300d with 4 bays, each with a 2TB HDD in a RAID5. This evening it reported a data storage fault and auto-recovery email. Then a data protection reconstruction completed but with some potential data loss. When accessing the share it appeared as though half of the data that was present was missing from the share. I checked the interface and it showed an error with bay 1 that had a recoverable error. However, following a data integrity check and reboot the device came back online with only 1 drive showing data and prompting an overwrite of drive 3 which i didn't activate. I replaced the drive in bay 1 with a new 2TB HDD and rebooted to try and rebuild, suspecting it was drive 1 that had finally broken, again, prompted to overwrite but this time on drive 1 (the new replacement disk) i couldn't get the lenovo to overwrite the new disk 1, and was stuck in this state. Had to cold power down the box and replaced the original disk 1 back in the device. When the box was online, no shares were present at all, and the device was prompting an overwrite of the drive in bay 3 which i've ignored.

The automated errors sent on email state: "Storage failed and some data loss may have occurred. Multiple drives may have either failed or been removed from your storage system." At this point, decided to contact Data Clinic (http://www.dataclinic.co.uk/raid-data-recovery/). I'm happy to send the entire unit up to you and have a screen shot from this very morning with the size (2.32TB) and number of files (138,163) that should be across the 4 bays in the RAID5. Would appreciate an initial email on Monday rather than call back to advise of likely costs of review and data retrieval. Happy to send 2x 5TB external HDDs with the lenovo for backups.

We have an old windows 2003 server that we inherited from a merger and need to keep running for a legacy database. The server now won't boot. We suspect it to be a hardware fault but not entirely sure what at this stage. The RAID disks seem to be ok and the data intact as we can access it when we use a caddy attached to another computer. We cant get it to boot in another computer though and it just wants to run a windows repair and we don't have the administrator password. We basically need to get this disk booting into Windows again so that we can access the database. Again, this is another job for the RAID recovery experts at Data Clinic.

Windows 2003 server fault

Seagate, Samsung and Buffalo hard drive problems

I have a 1TB Samsung S2 portable HDD drive, and is no longer recognising on my mac and other devices, flashing LED indicates that it is read/write but nothing can be found. normally by holding it I can feel it reading but currently I get no vibration at all. It hasn't had impact or been dropped. I really need to have this data as has all my music, movies etc.

samsung s2 hddRecently my 5tb external hard drive fell onto the floor at the height of 18" However this has caused it to stop responding. I have removed the hard drive from the external chasis and placed into a working computer and the drive is not being recognised by the BIOS. I have further opened the drive to check the internals. The header readers appear to be in the parked position and does not look like there is any damage to header reader pins. I suspect either the platters cannot spin up or header mechanic to read across the platers maybe damaged. Could not be sent back to seagate as the external drive was a gift. The data on the drive it not really that important i am looking to get a quote for the drive repaired IF it can be. If the cost of the repair exceeds the price of a new drive then it will not be worth it.

I dropped my Buffalo External hard drive on the floor , and now I am not able to access data on the drive The details of the actual drive is as below : Samsung/ model HD103UJ, HDD P/N : HD103UJ/JP1 I have around 300GB of data in there – please let me know approximate costs of retrieving the data. Would be great if you can provide me some info on the process you follow.

Single HD partition C is still working fine, but partition D with all the data is showing as Disk 0 Unknown Not Initialized. I think it is a 1 or 2TB drive. WD 1TB My Passport Ultra, dropped on the floor and now makes a beeping noise when connected to the computer; computer doesn't recognise that it is connected. (1) Please can you email me the estimated cost for data recovery, (I am currently aboard so rather not have a callback). (2) Can I take the hard drive directly to your Chiswick branch? if so, what are your opening hours?

To answer your questions, it doesn't matter what make your storage media is, Buffalo, Seagate and Samsung all use the same types of hard drive. To discover what's the problem with it will require us to look at the hard drive and diagnose it. This is a free service. If you decide you go ahead with the recovery the cost is usually about £500.

Recover Data from Dell Poweredge 2950

i have a server Dell poweredge 2950. it have already RAID 5 with 3 disks. i added 2 more disk.. and configured mirror RAID. But unfortunately, i intialze my RAID5 partiton. Can you please guide me how can i get my data back??? I've been told that Datlab's Raid recovery service (http://www.datlabsdatarecovery.co.uk/raid-5-data-recovery/) is very good. Please help me in this critical issue. I am really thankful to you.

dell poweredge 2950The external hard drive doesn't power up but it makes a "clicking" sound. – It doesn't show on BIOS when starting up. – No data was written on the disk after it stopped working. – It was probably damaged due to a fall or a bang.

I have 500G hard drive in the Dell Poweredge, i did try repair my Friends laptop and i connected my hard drive to them laptop, I done something wrong and deleted all my data from hard drive plus changed size of this hard drive, now is only 30G I don't know what's happened, also I did try recovery my files with some program but doesn't work properly, I want only few G of pictures from this hard drive I don't care about rest or maybe video what I recorded, could you tell me what would be price for this service? (its a power edge 2950 series)

My WD My Passport Ultra was working fine in my Dell server tower a few days ago, and now it is chirping and doesn't seem to want to be read. I've tried running Disk Utility and WD Utilities, and both say that the hard drive is working fine; however, it's clearly not. Can you please assist with data recovery? I am running it on a 2015 MacBook Pro 13" 128 GB.

Toshiba Canvio 1TB external hard drive. Connected to and worked correctly on Sunday 21st May, video files opened and played. Monday 22nd May – plugged usb into computer. Hard drive light did not come on, no sound from the hard drive and no heat. Bought and tried a new usb cable, still no response. Datlabs data recovery have quoted me a good price on the data recovery. Hard drive contains large number of music, photo, and video files.

Critical Data Lost!

The raid array in the server reported 2 failed drives so we lost a VMware data store. The disks came backup but the vmdk file is corrupt (although vmware tools don't report it as faulty). On the advice of our support company we have replaced a single drive and are waiting for the raid array to rebuild however that may not help. We also have a backup of the faulty vmdk. There is approx 450Gb of data which is critical to us. What can we/you do next?

I managed to delete all my files and recycle bin from an ADVENT laptop so that I could take to get laptop hinge repaired, hinge cannot be repaired and turns out I did not copy my stuff to USB properly. Need to recover, photos, excel sheets, word docs, vmdk and email pst history

Its a Seagate 1tb hard drive Model SRD00F1 that has a blue light blinking when plugged in but stopped showing upon the computer altogether a couple of weeks ago. I've VMDK files and the VMWare partition seems corrupt. I've bought a new cable, which made no difference. It doesn't appear in disk utility or any other way on my Mac and I have tried to see it on another Mac with no success. It contains my entire work portfolio and all my photos from the past few years. Computers do not recognise the external hard drive.

Spilt some blue liquid from a dehumidifier on my laptop and now cant retrieve the VM Ware data off the hard-drive.
PCB board seems damaged. Tried ordering a new pcb board but cant find the exact match so ordered a similar one that doesnt work. Got suggested to solder off the rom from the broken one onto the new PCB board but not sure whether that would work.

I have an issue with my unrooted vmdk LG G2 D802 32GB Korean version. I updated the software using LG Software Updater and everything went fine (download and update process) until first reboot after update. After the phone turned on the following message was displayed on the screen: 'Unfortunately, settings has stopped' and nothing happened after. After every another reboot the situation is the same.
I am unable to start my phone in recovery mode (I also didn't do the backup thinking it will be only a simple software update without any issues). The only mode I can start my phone in is hard reset mode which I want to avoid.
I was wondering if you are able to fix my phone without any data loss or to recover the data especially photos if the fix without hard reset is impossible.

It's Western Digital Question Time

Lately I've had a lot of faulty Western Digital hard drives to deal with. Some people are wanting them repaired, others are wanting the data taking off of them. Here are some of the enquiries:

I own a WD Passport external hard drive (1TB) which has stopped appearing on laptop so I am unable to access my files. It appears on 'open devices' on the laptop and the files are accessible when I plug it into my tv. When plugged into my laptop I hear a faint clicking sound. How much would it cost to recover my files?

Is it possible to get a budget quote to recover the data from a failed Hitachi HTS541616J9SA00 laptop HDD please? The drive makes a mechanical clicking noise on power up and does not register as an accessible device from the OS.

Western Digital MyPassport external hard drive has started clicking, and does not show up on my computer. It is formatted to a Mac.

My Passport Ultra 2TB (bought 25/10/2016) has stopped working, when I unplug-plug it starts, lights on, spins, but beeps 7 times, pause, 3 times, pause, 3 times and stops, sometimes in loops (7-3-3). After a few research, I assumed the problem is from the hardware. It didn't dropped, it is always safely connected as a backup disc, I had to carry it with me several times, always in safe conditions. First, I would like to know if I can do something about it on my own first or extract the datas with you without breaking the warranty, as you do not appear an the official WD's list.

The HD can't be opened from any device.

Drive spins up but is not recognised by BIOS or by Windows. Possible controller issue? If possible would like it repaired, but if not the photos and documents in the user area are my priority. 2TB Seagate Barracuda, DOM 07/12

I have an encrypted hard drive that is not allowing me to access my files. typically, when I plug in the Seagate external hard drive, a message pops up and asks for my password. Now, when I plug it it, I do not get a prompt for a password. I can see my folders and files, but when I try to access them, I get a message that says I do not have access. It has not been dropped/ damaged. I really need to access the data! Hope this is something you can deal with.

Hard Drive Help

computer science labsHi Everyone, the following questions came in via the web site and represent typical hard drive problems that many of us experience. If you are unable to recover the data yourself, data recovery sites like http://computersciencelabs.com/ provide data recovery services across the UK.

I have a Western Digital 1TB Caviar Green drive where the pcb has been damaged. I already have a replacement pcb but understand that the chip on the old pcb needs to be transferred onto the replacement pcb. The pcb does not have a u12 chip but does have the Marvell controller chip which I believe is the chip that needs to be transferred. Are you able to transfer the chip across and what price would you charge?

Western Digital My Passport 1TB external drive powers up and light comes on. It sounds like everything is spinning OK and I can see the disk drive in the Device Manager but it won't show up in Windows Explorer. If I run the WD diagnostics it sees the disk but fails. In Disk Management it shows the disk but can't initialise it due to an I/O device error. I would like to recover the data off the disk if possible. I'm not bothered about getting the disk working again if I can just get the data back.

Drive whirrs, clicks twice , repeats several times and isn't accessible. Got black screen of death, Windows won't load. Can't access system at all and wrongly thought data backed up in Dropbox. Think I'm on Windows 7. Really need to get this data back. Had guy out from a call-out company and all he could offer was to restart Windows but lose all data. Do you think you can retrieve my data or should I just give up?

I need all photos recovered from a Galaxy S3. Can you assist?

Touro Mobile USB 3.0 500 GB/Go External Harddrive. My external harddrive seems to have a dodgy connection – it will momentarily pair to the computer but then stops. Is there anything you can do to recover the files from it?

Does there anyone who can help me with my Lacie 5big network 2 please? My Lacie has been desynchronized. Its showing red light… My external portable hard drive suddenly stopped being found by my laptop. I searched for it on drive manager. Found it and tried to re-initialise it but came back with an I/O error. It has a lot of data on it (mostly music). Any suggestions? How much would recovery cost?

In all theses cases data recovery cost vary between £500 and £2000, so obviously your data has got to be worth that amount to you.

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