As a data recovery specialist I work a lot with broken and unresponsive hard drives and smartphones. Here are some of the questions I've been asked lately with help and advice links added accordingly. Interesting a site I have recently been visiting a lot for hard drive recovery help and advice is the data recovery tips site, a UK resource.
There is a mechanical problem with my USB stick. To get the USB out you have to use a button on the side of it to slide it up. This is slightly broken so that the USB won't stay out enough for it to go into my laptop.
I have a Seagate external HDD (1 TB). There seems to be a fault as it has stopped being recognized when plugged in. I tried different usb ports and different laptops. Could you please advise if data can be recovered?
My Toshiba External Hard drive has failed in the last few days. The drive shows a red light on the extra case. To test the Hard drive, I plugged it directly into a PC using SATA cables and still nothing. Does not show in BIOS when booting and has no sounds or motion when plugged in.
My USB flash drive has been subject to some physical damage. I can see the problem however I do not have the precision equipment to reattach the plates of the USB head to the PCB. I believe some off the copper tracks have been damaged also. It requires precision soldering I was wondering if you could give me a price estimation, how much the data recovery would cost or the repair.
I have 60k music files on a 'G' external drive. Problems started when I pushed socket into casing. Took it to a computer shop to find that the disk does not now spin. I have not dropped it or given it cause to break. Would you tell me what the procedure is please? If the data is recoverable, do you transfer it onto a new drive? How long could it take?
The drive is making a clicking noise and is throwing CRC errors when trying to copy off data.
This contains our HMRC PAYE data which has unfortunately not been backed up.
The PAYE database is stored in c:\Users\Justin_000\AppData\Roaming\HMRC, but it can no longer be accessed.
Broken screen on iphone 4, cannot access anything from phone. I am wanting to get my messages and call log back.
I have an external Toshiba external drive which when I connect my pic can't see it. I have tried device mgr and storage through administrative tools but can't see it. I am trying to recover photos and some documents.