Posts tagged with "hard drive"

How Do I Recover My Data?

In this post I've been asked by 3 separate people about how to get back back - my advice is to go to a data recovery firm. You can expect to pay around about £500.

I have a WD My Passport Ultra 2TB external harddrive, and it's become corrupted! I'm not sure how – I haven't dropped it, though I do carry it around a lot so it's possible to got knocked in transit. I have a lot of data on there I would like to recover – could you let me know how much this would cost, and how long it would take?

I have Toshiba external drive STORE.E PARTNER. I have not used this drive for about 2 months but today when I connected it to my laptop I just get a message on screen that usb device cannot be recognized. I tried to connect with another cable ( I have second hard drive which works on these cables )and to another computer but the drive is not working. It seems that there is a problem with power- blue light is not showing and it is not making any noise. Are you able to recover date from this disk or repair it.

Seagate external hard drive not recognised by any computer when plugged in. It also has a flashing blue light when plugged in but will not show up on pc, also can hear ticking noise, not knowing dropped, last used when transferring large amounts of data across from old pc laptop that we no longer have

I have an external Samsung hard drive. When I plug it in with windows, I cannot see it under windows. When plug in it makes a small noise for 30s then do nothing.

My external drive has stopped working. I am not sure what the problem is. The outside looks damaged and when I plug it in it makes a odd noise and the PC and Mac don't recognise it at all. It would be great to hear from you whether there's a chance to recover files from it. Would you be able to give me an estimate of how much would it cost?

London Hard Drive Recovery

Hard drive recovery in London is in demand at the moment with the number of computer disk drives and mobile phones that are losing their data for one reason or another:

2 x Samsung HD spin but dont connect. One is intermittently connecting but one seems fully dead. Lighs are on but nothing else. All I want is the data from them, then they can be binned.

computer store londonI've been trying to get my old IDE hard drive to work on my new PATA drive PC so I can back data up from a computer I owned a number of years ago. Bought an IDE usb hub and whilst attempting to access the drive has been making ticking sounds and not being recognised by Windows. Opened HDD case using a clean air filter for no more than 30 seconds, and the head is stuck which confirmed my suspicions. Please could you provide me with a quote for data recovery? I'm currently being quoted £350 – £650, which unfortunately is too much for me financially. Could you confirm whether this is the going rate for recovery of this model of HDD? I was hoping it would be £150 – £200 max to be honest. Thanks in advance.

I have a Samsung 840 (p/n MZ7TD128HAFV-000L1) which suddenly stop functioning. The SSD is not recognised by the laptop at all. What I am looking for is a quote for recovering the data.

Connection point between external hard drive and USB cable has failed. Contains personal copies of technical engineering data. Would like to recover all the data if possible. Hard drive : Seagate expansion portable drive Model SRD00F1 I am currently out of the country but will be in London on 14/3/17 so can come with drive to your Data Clinic centre there on 15/3/17 if it is possible to transfer the information.

I am currently abroad in Cyprus and wanted to know if it was possible to send you a failed laptop drive for recovery. I believe it was from the Lenovo usb power plug being forced into the usb port of the laptop which caused it to short circuit. I just wanted to know if this would be an option for me and also what would be the expected cost if a successful recovery was possible. Please let me know if we could arrange something.

I have just moved house and an old external hard drive has just stopped working/packed in and I wanted to recover the data and place it on a new passport drive. Would like to know what the chances are of recovering the data and costs?

I have a 2tb HDD from a WD MyBook Live that suddenly decided it would no longer boot. I removed the drive from it's enclosure and tried to mount it on a Linux machine, which reported a bad superblock on the partition with the data on it.

Hi, basically I have a hard disk and live near to London, one of the chips on the bottom of the drive has blown, i have purchased another pcb from ebay. All i need is the bios chip moving from the old pcb to the new, then i believe it would work so i can retrieve my data. is this something you could help me with

Hard Disk Help

In this, my first post of 2017 I'd like to thank the UK blogsite Recover Deleted Data for being kind enough to offer assistance with the following data recovery and hard drive help and advice I provided. I've included links where appropriate to further useful information.

WD Scorpio hard driveMy colleague has an NTFS formatted 2TB WD Elements USB hard drive that he dropped.
Since the drop, the drive is not usable. It can be seen in windows device manager correctly and also is seen as a device in Linux however cannot be mounted and the smart details show a high reallocated sector count.
There's no nasty noises coming from it and it seems to spin up happily when connected it just won't mount for whatever reason.
He'd really like to get the data off it, is this something that you think you'll be able to provide?
I understand that you can't guarantee it, however an idea of if it's possible and a price would be appreciated.

The harddrive spins and powers up fine but no data can be read and is not detected in the system bios. I have tried on two different machines. I can hear a slight click in the drive and my father in law did move the machine whilst running so may have knocked something out of place slightly. none of the data is backed up. .

Drive started clicking rapidly and the read speed reduced and driven started hanging. I ran a surface scan which showed some bad blocks around 200, then after a reboot the drive won't mount or show up at all. it is a seagate barracuda 3TB formatted hfs+ and i have a 3tb replacement drive ready

I have the hard drive from an old dell laptop that i would like to access.
i've just come from maplin today and they dont have an readers i could purchase.
would you be able to either recommend a product or help me to get the info from the drive.
here is the spec;
western digital wd600 scorpio.
enhanced ide hard drive.
11 sept 2005.
dcm: hchtjhnb.

Help and Advice with Data Recovery

As a data recovery specialist I work a lot with broken and unresponsive hard drives and smartphones. Here are some of the questions I've been asked lately with help and advice links added accordingly. Interesting a site I have recently been visiting a lot for hard drive recovery help and advice is the data recovery tips site, a UK resource.

There is a mechanical problem with my USB stick. To get the USB out you have to use a button on the side of it to slide it up. This is slightly broken so that the USB won't stay out enough for it to go into my laptop.

I have a Seagate external HDD (1 TB). There seems to be a fault as it has stopped being recognized when plugged in. I tried different usb ports and different laptops. Could you please advise if data can be recovered?

My Toshiba External Hard drive has failed in the last few days. The drive shows a red light on the extra case. To test the Hard drive, I plugged it directly into a PC using SATA cables and still nothing. Does not show in BIOS when booting and has no sounds or motion when plugged in.

HDD CRC errorMy USB flash drive has been subject to some physical damage. I can see the problem however I do not have the precision equipment to reattach the plates of the USB head to the PCB. I believe some off the copper tracks have been damaged also. It requires precision soldering I was wondering if you could give me a price estimation, how much the data recovery would cost or the repair.

I have 60k music files on a 'G' external drive. Problems started when I pushed socket into casing. Took it to a computer shop to find that the disk does not now spin. I have not dropped it or given it cause to break. Would you tell me what the procedure is please? If the data is recoverable, do you transfer it onto a new drive? How long could it take?

The drive is making a clicking noise and is throwing CRC errors when trying to copy off data.
This contains our HMRC PAYE data which has unfortunately not been backed up.
The PAYE database is stored in c:\Users\Justin_000\AppData\Roaming\HMRC, but it can no longer be accessed.

Broken screen on iphone 4, cannot access anything from phone. I am wanting to get my messages and call log back.

I have an external Toshiba external drive which when I connect my pic can't see it. I have tried device mgr and storage through administrative tools but can't see it. I am trying to recover photos and some documents.

Considerations When Buying A New Hard Drive

Buying a new hard drive can be difficult - there are so many available, all with different capacities, rotation speeds and caches... What even is a cache? And what manufacturer should you choose? Below I'll give you a few pointers on what you should look for when buying a new hard drive.

Brand Name: To some folks brand is essential. Quality brands such as Toshiba or Samsung often come priced more highly than others, but these drives are usually of good quality.

Size: Contemplate everything you would like to take advantage of your hard drive for. Usually the principle would be to choose the greatest capacity drive you are able so you will not run out of space.

What Kind?: There are several different kinds of hard disk drive accessible. Do you choose an internal hard drive or perhaps go for a portable one that you can carry around?

Performance Specifications: The speed or the functionality of the hard drive can also be a significant factor. Additionally assess RPM of the hard drive or the twist speed. The faster the faster better rotates the operation of the hard drive needs to be.

Dependability: Most hard drives are made in exactly the same manner and most are quite dependable. It is also not in producer 's interests to make a quality drive that is poor as it'll damage their brand.

Cost: There are a number of differences in the price of hard drives of the exact same capacity, the ones that are more economical usually have smaller caches and slower spin speeds. These drives perform badly when examined against counterparts with higher spin speeds and bigger caches. My advice is always to spend the extra and get a drive that is high performance as it should boost your entire system.

Compatibility: Is the new hard drive likely to run Mac or Windows? Maybe both will run. Both of these file systems are inappropriate but there's a lot of software that runs in the fly which will enable one to use both.

SSD or HDD?: SSD hard drives have no moving parts and are like enormous memory chips. Each are about as trustworthy as another, but the price much more of SSD.

Sound: Some hard drives, particularly older ones, have become noisy. Sound may be a distraction, particularly when your machine is used by you in a silent environment. New drives are extremely silent.

Where to buy: Hard drives can be bought in most places on line these days including Amazon and PC-World.

Each Week 10% of Workers Lose Data

That's right - 10% of us suffer some form of data loss, deleted files, broken hard drives, copy and paste errors. The list is endless. How secure are the folders on your own disk drive, would you know? Saving data to a hard drive is easy and convenient - We can get our files and folders almost instantaneously, but how resistant is our digital information? What would happen if our disk drive broke?

One significant point to draw attention to that you should not dismiss is that the digital data is never ever fully safe from harm. You could readily drop your hard drive or have it taken, and if you haven't backed your files up then it is lost forever.

However many of us don't keep our files in this way. We store our information on disks and hard-drives, and pre hard drive information continues to be stored in albums. Some would question which method is considered the safest. Electronic files can be reprinted if something happens to the copies you make, however, in both instances the data may be damaged or ruined.

Before the invention of hard disks, records that people kept in books such as diaries and photo albums was readily lost with a spring clean, not realising what these items were, or we could accidentally pour liquid on them and lose the writing permanently. Unlike old photographs that may be reprinted as long as we still have the negatives, diaries and other paper records will not be resistant.

Bearing this in your mind you might believe digital files are far safer . They may be in some ways but not in others. A great deal depends on how you take care of them. If you have just a single copy and you also lose it or it is corrupted , you might not get it back. If you consider that lots of photos cannot be replaced, you'll understand just how valuable they may be.

Data loss is a very real matter and effects many businesses and organisations everyday. A simple approach to mitigate against data loss is by using some form of data duplication. This can be something easy and straightforward like saving the files to a memory stick or external hard drive, or perhaps something more elaborate like duplicating the files to a RAID or server array or with a storage cloud backup facility. There are many threats to your own data and these include applications dangers like viruses and malware, and hardware problems such as the hard drive crashing. Also remember the so called 'acts of god' such as fire, floods and earthquakes.

Of course you will have the choice to consult the specialists at a data recovery business to help you retrieve the files. However, for the sake of preparing a copy in the cloud, isn't it worth making a back-up you are able to rely on? Treat your important files with the care they warrant.

Computer Misuse with introduction of new G+ sharing feature

Google Plus iconGoogle has declared of a fresh Gmail update that permits users of Google+ to e-mail individuals without understanding their email addresses. It has clearly raised several questions regarding on-line and net seclusion. The newest Google attribute is introduced via an opt-out, meaning that users can have to manually shift their privacy settings in their Control Panel with this new attribute not to be embraced on their accounts. Another pain is that the email address of receiver won't be shown unless the e-mail is responded to.

There are lots of problems viewing computer abuse already - and now this move permitting email addresses to be found without the owner being mindful could be regarded as a privacy problem. UK computer investigation firm Computer Science Labs have no small workload in computer fraud and data discovery cases already - rand they anticipate will just become bigger as time advances because received e-mails from Google users will go in the Social Inbox section and this is just another effort by Google to control how individuals socialize and communicate through the internet. This is possibly surprising because at an occasion when Google has been fined by different countries throughout Europe for infringing privacy laws, Google appears to be tempting fate and inviting more fees whilst additionally whipping up controversy.

Google is platform independent which means that identifying and finding criminal e-mail accounts and e-mails will be more prevalent as time goes by. It's an instance of data detection, not simply are Computer Science Labs looking for e-mail signs, they have been trying to find doc, photo and internet abuse signs also.

Datlabs Glasgow - What A Great Company !!

Through the Xmas break I found myself in Scotland seeing my extended family. I hadn't visited them for more than 12 months and was excited about showing them films and pictures of their English relatives.

I arrived securely on a damp New Years Eve morning and accompanying me was my handy 1TB USB hard drive. As I was in a hurry to get indoors I managed to slip in the wet and throw my hard drive from the boot of my car. I watched in terror as it flew across the pavement and landed against a wall. I rushed across to it hoping it would still work. It didn't.

Datlabs Glasgow Data Recovery ServicesWho knows what to do when a hard drive breaks? Well, me for one. First thing to do is see if it's still recognised by the computer, which it wasn't. This told me that the problem was rather serious and beyond my capabilities. I'd need an expert data recovery company if I were to get these photos and movies back. I knew that the highly regarded data recovery company Datlabs had a branch in Glasgow so I phoned them up. 90 minutes later I was in their offices on Woodside Place in Glasgow where they diagnosed my hard drive with a head fault and told me the data was recoverable but would require clean room attention. It couldn't be fixed immediately but the data should be recoverable.

I left my hard drive with them and we made arrangements to meet up on Friday 3rd January. I've just left their Glasgow offices and am overjoyed as I have my precious data in my hands again - all recovered :)    I can't thank the team at Datlabs enough - I was rather upset and annoyed with myself over Christmas for making such a careless mistake and breaking my hard drive. I didn't manage to show my family my pics and movies obviously as my hard drive was being repaired, but now everything is fine again ! Thanks Datlabs - I'll recommend you and your hard drive services to everyone I know.

And here's to you - Have a good 2014 and Happy New Year.

Oops... Lost Some Data?

Get a bunch of people in a room together and ask them what they think is the biggest cause of data loss is and most will say something like computer failure or a broken hard disk. But, they’d both be wrong. Humans are the cause of most losses of data.

Oops keyboardConsider it, people are fallible a make mistakes all the time. This evening for instance it's taken me three attempts to make a picture in Photoshop and add it for my own website's media gallery... 3 efforts! - How?

What does all this matter in the great scheme of things? Nothing of course, it's merely part of day to day life - only like data loss. So, how easy is it to loose data? Really simple - much easier than you believe.

I didn't know it but it's not only challenging discs people lose data from, it's readily deleted from servers and RAID 5 arrays too and (according to this server support web site) servers are much more challenging to recover data from asthey store their data across multiple disk and piecing them together again is like doing a jigsaw puzzle. I guess there's always the data storage cloud but I'm rather dubious about using it. If I can get in with simply a username and password, so can anyone else and that makes me nervous - I think I'd rather have my data close to hand and just make sure I've got multiple copies of it. Either that, or call a data recovery company to help me out.

Recovering Data After The UK Storms

Map of East Yorkshire including HullThe UK city of Hull saw it's fair share of bad weather this week as storms hit the entire east coast of England, closing shops and local businesses and flooding houses. Now the clean up operation is on as computer support and data recovery services work hard to retrieve data lost when the storms arrived to get businesses back online and running again.

Computer systems and hard drives that store the data are easily damaged by flooding, water will cause many electrical problems and as you can imagine, having a hard drive submerged in water is not good for the data. In fact recovering data from hard drives that have been flooded is a very skilled job. You may think it's a simple case of waiting for the hard drive to dry out and then powering it back up again but this is one of the worst things that can happen. As soon as a wet hard drive begins to dry out it's metallic parts begin to rust. This is something that needs to be avoided because rust will destroy any attempt to recover hard drive data. It's there imperative that wet hard drives are not just left somewhere warm to dry out.

Hard drives that have been in water will often have damaged controller boards caused by when water came in contact with the hard drive when it was powered on. Using a replacement PCB is a pointless exercise as the the a drive's controller board contains data unique to the drive. It's necessary to use a data recovery company to repair the hard drive and get access to the data.

The first thing to do with a damaged hard drive is to get it working again before attempting to recover the data on it and Data Clinic Ltd have been heavily involved in the flood cleanup operation helping local businesses and schools with damaged computer systems regain access to their data. Over the past week or so they have recovered data from both servers and standalone hard disk drives, belonging to both businesses and households.

The storms hit the whole of the east coast of England, flooding businesses and shops, and closing schools and companies. Hard disk drives are not indestructible even if they are using RAID and many now face a wait to see if their data can be recovered as they had no backups in place.

Anyone can back their data up, it's not a difficult thing to do. Data can be backed up to a variety of devices such a memory sticks and external hard drives. With the fast speed of broadband, many people and companies choose to backup their data online using the internet. This has the advantage of storing their data in an offsite location away from any such dangers as flooding. Computer systems will go wrong and break, when this happens it's important to avoid data loss by having a decent data backup plan and implementing it. This will avoid the need for a data recovery service should the computer system develop a fault access to the data be lost.

There's no question that the recent storms and flooding have caused widespread damage to homes and businesses in the East of England. Fortunately data recovery services can often retrieve data from damaged hard drives even after storms. The figures have not yet been compiled on how many businesses lost data and how much money was lost, but it'll be interesting to see what effect the storm had.

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