Phones and hard drives are always breaking a requiring data recovery and here are a few enquiries from people with very similar problems. I recommend http://phone-recovery.pen.io/ for phone and hard drive recovery. They also have an office in Manchester. HTC one m9 water damaged. Won't turn on, took to an ismash they said they can't repair, however I don't think they had the capability to rwtrive the photos stored on there. There's no SD and I had a few months where I didn't back up, so I need to retrieve photos from the phone. Is this possible if we pull it apart and get the phone memory out? I mistakenly deleted the DCIM/Camera folder on my phone (Nexus 5) this evening and would like to recover the photos again if possible please. I can bring the phone in tomorrow morning (Wednesday). Please can you let me know if you can help. Thanks I have a relatively old external hard drive (from 2011) which I haven't used for a year. When I tried to connect it recently, I realised that the connecting point for the cable might be broken and my laptop would not recognise the external drive. Could you please kindly let me know where should I send my drive for pickup? Hard drive has failed, unable to access, require all data recoved from the drive. I can bring to Manchester I have a Sony Experia X compact and I dropped on the floor now I can not turn it back on. The screen is cracked and not usable, I need the photos recovered on this phone because I have no backup and was wondering how much it would cost and how long it would take. Spilled water on a 2015 MacBook Pro – and it won't switch on. Tried drying it out, but to no success. Hadn't backed it up recently, so I need to get work data from it.