Posts tagged with "recovery"

Dropped and water damaged iPhones

My wife's iPhone 6 (running iOS 10x) decided to brick itself today. It was running slowly and when she rebooted it's got stuck in a bootloop. She doesn't really care about the phone, but it's full of pictures and videos of our 3 month old baby and she would like to recover them. This problem and the others below can be sent to a specialist in phone recovery such as http://phone-recovery.pen.io/.

Dropped iphone and it is completely broken beyond repair (already taken it to the apple shop). None of the photos are backed up through iCloud so want to know if there is a way to recover the photos from the broken phone.

dropped iphoneDropped Iphone and it broken beyond repair, already tried to get it fixed at apple store. My photos are not backed up through iCloud so want to know if there is a way for you to recover the photos stored on the broken phone.

Help water damaged iPhone 5s Will not switch on at all Have taken to my local phone repair shop but they have said it's completely dead Is it worth you having a look? Can you do anything they can't? I don't car about the phone I just want to pictures back

I completely broke my iPhone 5s to a point beyond repair (water damage and a severe drop (front screen has come off)). I'm not looking to repair the phone but I am looking to get the data off of it , particularly the photos stored on the phone if possible? I was just wondering what the likelihood the photos are of being retrievable and if you are able/ know of who is able to complete the task.

Phone won't turn on stuck on apple sign. This will sound ridiculous and i feel like an absolute idiot but I went snorkeling with my phone in my pocket. This was while on my honey moon, so there are a fair few photos i would like to retrieve. Ive dried out the phone and removed the sim card. Now i know the phone is gone, too many of its circuits will be damaged beyond repair. However if the photos are retrievable that would be bloody amazing! Phone number above is for my phone i don't have a replacement yet.

Latest data recovery questions

Hi there. In this post I'd like to thank the people at the Data Recovery Tips web site (http://data-recovery-tips.co.uk/) for letting me talk about various hard drive recovery enquiries they've received.

My daughter is in Australia and has just accidentally reformatted her external hard drive. She had it connected to TV to record something. She thought it was her boyfriend's connected. It said Not compatible and asked if she wanted to reformat so she said Yes. Is all lost? She is actually having a complete panic attack on the other side of the world because all of her travel photos are on it and she is in bits. Can you help?

busted hard drive

We have a failed drive on one of our laptops it holds important information, ive tried accessing it several ways to extract the information but nothing detects the drive at all could you please give me a price for recovery

Western Digital My Passport Ultra 1Gb 2 year old son knocked off it off table onto carpeted floor. Assumed it would be OK – plugged it into Linux on laptop – hd led light on and then started beeping – 3 beeps, 3 beeps and 9 beeps for a couple of minutes and stops, activity light stays on. lsusb command on Linux sees hard drive but it can't be mounted. HD has wedding photos on and large film archive I'd like to recover. Approx – 500Gb used.

My 500GB sold state WD external HD dosn't show up anymore on my Mac desktop. I would like to know how would it cost to repair.

When i plug the hard drive into my laptop it does not connect. I can hear the disc inside the device turning within the drive itself the device is the Seagate Expansion 2TB USB 3.0 Portable 2.5 inch External Hard Drive.

I plugged my external hard drive into a new laptop and accidentally deleted all files.

We appear to have a failed HDU from a users laptop and we require some email archive's recovering from it please if possible.

Samsung 128gb micro sdxc card seems completely dead. I've tried it in a few machines and it's not recognised by any of them.

The Harddrive is click when powered up8rpn. Not decteding and scratches on platter

I have a 2TB Expansion Portable hard drive from Seagate. Several months ago the port on the drive came loose, so I superglued it so that it was no longer loose. This was fine until a couple of weeks ago when it came loose again and so I superglued it again. Unfortunately I think I have superglued it incorrectly as I can no longer connect it to my laptop and neither my laptop nor the hard drive register that it has been plugged in. Please help me :(

RAID 5 Data Recovery

lenovo raid serverI have a lenovo ix4-300d with 4 bays, each with a 2TB HDD in a RAID5. This evening it reported a data storage fault and auto-recovery email. Then a data protection reconstruction completed but with some potential data loss. When accessing the share it appeared as though half of the data that was present was missing from the share. I checked the interface and it showed an error with bay 1 that had a recoverable error. However, following a data integrity check and reboot the device came back online with only 1 drive showing data and prompting an overwrite of drive 3 which i didn't activate. I replaced the drive in bay 1 with a new 2TB HDD and rebooted to try and rebuild, suspecting it was drive 1 that had finally broken, again, prompted to overwrite but this time on drive 1 (the new replacement disk) i couldn't get the lenovo to overwrite the new disk 1, and was stuck in this state. Had to cold power down the box and replaced the original disk 1 back in the device. When the box was online, no shares were present at all, and the device was prompting an overwrite of the drive in bay 3 which i've ignored.

The automated errors sent on email state: "Storage failed and some data loss may have occurred. Multiple drives may have either failed or been removed from your storage system." At this point, decided to contact Data Clinic (http://www.dataclinic.co.uk/raid-data-recovery/). I'm happy to send the entire unit up to you and have a screen shot from this very morning with the size (2.32TB) and number of files (138,163) that should be across the 4 bays in the RAID5. Would appreciate an initial email on Monday rather than call back to advise of likely costs of review and data retrieval. Happy to send 2x 5TB external HDDs with the lenovo for backups.

We have an old windows 2003 server that we inherited from a merger and need to keep running for a legacy database. The server now won't boot. We suspect it to be a hardware fault but not entirely sure what at this stage. The RAID disks seem to be ok and the data intact as we can access it when we use a caddy attached to another computer. We cant get it to boot in another computer though and it just wants to run a windows repair and we don't have the administrator password. We basically need to get this disk booting into Windows again so that we can access the database. Again, this is another job for the RAID recovery experts at Data Clinic.

Windows 2003 server fault

Recover Data from Dell Poweredge 2950

i have a server Dell poweredge 2950. it have already RAID 5 with 3 disks. i added 2 more disk.. and configured mirror RAID. But unfortunately, i intialze my RAID5 partiton. Can you please guide me how can i get my data back??? I've been told that Datlab's Raid recovery service (http://www.datlabsdatarecovery.co.uk/raid-5-data-recovery/) is very good. Please help me in this critical issue. I am really thankful to you.

dell poweredge 2950The external hard drive doesn't power up but it makes a "clicking" sound. – It doesn't show on BIOS when starting up. – No data was written on the disk after it stopped working. – It was probably damaged due to a fall or a bang.

I have 500G hard drive in the Dell Poweredge, i did try repair my Friends laptop and i connected my hard drive to them laptop, I done something wrong and deleted all my data from hard drive plus changed size of this hard drive, now is only 30G I don't know what's happened, also I did try recovery my files with some program but doesn't work properly, I want only few G of pictures from this hard drive I don't care about rest or maybe video what I recorded, could you tell me what would be price for this service? (its a power edge 2950 series)

My WD My Passport Ultra was working fine in my Dell server tower a few days ago, and now it is chirping and doesn't seem to want to be read. I've tried running Disk Utility and WD Utilities, and both say that the hard drive is working fine; however, it's clearly not. Can you please assist with data recovery? I am running it on a 2015 MacBook Pro 13" 128 GB.

Toshiba Canvio 1TB external hard drive. Connected to and worked correctly on Sunday 21st May, video files opened and played. Monday 22nd May – plugged usb into computer. Hard drive light did not come on, no sound from the hard drive and no heat. Bought and tried a new usb cable, still no response. Datlabs data recovery have quoted me a good price on the data recovery. Hard drive contains large number of music, photo, and video files.

Phone Help Manchester

Phones and hard drives are always breaking a requiring data recovery and here are a few enquiries from people with very similar problems. I recommend http://phone-recovery.pen.io/ for phone and hard drive recovery. They also have an office in Manchester. HTC one m9 water damaged. Won't turn on, took to an ismash they said they can't repair, however I don't think they had the capability to rwtrive the photos stored on there. There's no SD and I had a few months where I didn't back up, so I need to retrieve photos from the phone. Is this possible if we pull it apart and get the phone memory out? I mistakenly deleted the DCIM/Camera folder on my phone (Nexus 5) this evening and would like to recover the photos again if possible please. I can bring the phone in tomorrow morning (Wednesday). Please can you let me know if you can help. Thanks I have a relatively old external hard drive (from 2011) which I haven't used for a year. When I tried to connect it recently, I realised that the connecting point for the cable might be broken and my laptop would not recognise the external drive. Could you please kindly let me know where should I send my drive for pickup? Hard drive has failed, unable to access, require all data recoved from the drive. I can bring to Manchester I have a Sony Experia X compact and I dropped on the floor now I can not turn it back on. The screen is cracked and not usable, I need the photos recovered on this phone because I have no backup and was wondering how much it would cost and how long it would take. Spilled water on a 2015 MacBook Pro – and it won't switch on. Tried drying it out, but to no success. Hadn't backed it up recently, so I need to get work data from it.

Phone and Hard Drive Recovery Questions

In this post I'm going to share with you some of the data recovery enquiries that I've recently had.

Can you recover data from a portable harddrive (mypassort). The data is not lost but I cant get access to the drive unless i format it. I have tried on a mac and PC but no luck. Do you have a solution and if so how much would it cost? Im from Kingston upon Thames.

I've got a 2Tb hard drive, which seems to be powering up but doing little else. I think it's likely got about 1 Tb of data on it, some of which is a much higher priority than others. I need to keep costs as low as possible – including just recovering just certain directories if this was a possibility. Could you advise me if this was possible, please?

My portable WD hardrive is no longer recognised by my laptop – I've tried with other PCs but no joy. It is still spinning and not clicking. Can you provide a guide price for repairing it, or transferring the data onto a new external drive.

Lacie 2 Big NAS RAIDTwo 500MB disks from a ReadyNAS device. Not sure what has happened but need to try and get back as much data as possible.

Please don't call me i can't answer as my phone isn't working, please email instead. Iphone 5. Screen damaged by dropping on the floor. Phone clearly still working just can't do anything with it as the screen is all just streaky coloured lines.

Water damaged Google (LG) Nexus 5X mobile phone. Charging circuit appears to have shorted so cannot power to retrieve data from onboard Toshiba e-mmc chip. Would like to recover data (photo's & video) from phone.

Micro SD by mistake formatted on new phone and lost all my photos etc . I didn't do back up

I have an external Seagate hard drive which isnt switching on, I haven't had this problem before, I need all of the files on this hard drive please, I would really appreciate it if someone could get back to me at their earliest convenience. I live in Woodside, Glasgow. Also if u can give me a timescale on how long this will take.

I have the 1TB Seagate External hard drive and it dropped on the kitchen floor. Buzzing noises occurred and buzzing stopped when I opened the case. However, when plugged in the hard drive does not work and the light that normally appears has disappeared.

LaCie 2big 6TB Thunderbolt RAID device (2 off 3TB Seagate Barracuda drives) in striped array. One drive has failed and our backups are corrupted. Please inform whether you are able to recover data and, if yes, provide quote.

Hard Drive Anecdotes

Broken hard disk driveBecause I work in data recovery I'm bound to see a lot of broken hard drives. In this post I write about some of the cases I've dealt with recently and provide interesting anecdotes where appropriate.

Case 1. The hard drive was attached to a NAS and the NAS stopped working. If the drive is attached to the NAS it won't start. I took the drive out of the NAS and plugged to the laptop using a USB-SATA cable but Windows can't see it. No noise, nothing on Windows. Can the data be recovered? How much would it cost?

NAS stands for Network Attached Storage and on multi disk system implies that some sort of RAID technology is in operation (read more about NAS at http://www.seagate.com/gb/en/tech-insights/what-is-nas-master-ti/). It'll be RAID 1 for 2 disk NAS hard drives and RAID 5 for anything above that. The drive appears dead (no noise, and nothing on Windows), therefore it's probably an electrical fault and the data should be recoverable. The cost will be about £450.

Case 2. I have a 1TB external Seagate drive which I was using as a Mac Time Machine backup (see Vital time machine backup notes at http://www.macworld.co.uk/feature/mac-software/complete-guide-time-machine-mac-backup-3626572/) and has a large archive of family photos on it. While trying to restore to my Mac it started to malfunction, running slow and crashing the Mac. It is still live and I can mount it and see the root directories but can't copy anything off it. Can you assist and what are your rates?

I believe your hard drive has media degradation. The data on it should be recoverable, but you're going to have to send it to a hard drive recovery company. Take a look at a good data recovery web blog like http://www.recover-deleted-data.co.uk/ for good recommendations on hard drive data recovery companies.

Case 3. My Seagate external hard drive isn't being recognised in any computer. I have contacted seagate and tried all their suggestions but still no luck. I have to send it back to them to get a new one as its still in warranty but would like all the data taken off if possible, they do do data recovery but its not covered in warranty and its more than i would like to pay! If you could let me know a rough price that would be great, thank you.

It really does depend on what's wrong with you hard drive. You don't provide any symptoms so it's difficult to give an accurate diagnosis of the problem. In cases like this the best I can do is provide you with a guide price for the recovery which will be somewhere between £350 and £800.

So I hope these anecdotes will provide some insight in to the world of hard disk recovery. Please let me know if you have any questions.

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