This week I've received quite a few enquiries from readers with broken Seagate hard drives. In all cases the data on the drives is valuable, so I can't give the simple advice of simply telling them to buy another hard drive. Instead, we have to look at data recovery options, and the best link I found was this one to Data Clinic's Seagate page.
- Seagate external hard drive not responding when plugged in. Tried plugging into several computers. The light shows up on the hard drive so the power cord is working and the hard drive can turn on but we cannot access files because the computer will not recognize it.
- My Seagate 1TB 3.0 external hard drive is not being detected on my Mac. It is not visible in disc utility or on any other computer. I have only used it once before, when I put my files on it and which I now need to access. I am hoping to retrieve my files but am very concerned as the drive cannot be detected for some reason.
- I have an old Seagate 500 MB hard drive which was working until recently, though my computer's abilty to recognise it was erratic. I bought another hard drive, but have recently lost that (!) and I can't get the seagate to be read by my computer anymore. The light comes on (it has an external power supply) but it doesn't flash anymore.
So, three problems there, all to do with Seagate hard drives. If you are unfortunate enough to be hit with data loss, the best advice I can give you is don't panic, as the actions you take are crucial to resolving whether you'll be getting your data back or not. If in doubt, I advise leaving data recovery to professional specialists like Data Clinic to retrieve your files.